Delivery Policy

Delivery Policy

Delivery Policy
-We will deliver your Order within 2 - 3 working days (Business Day) once payment is received.
-We provide delivery services from Monday to Saturday.
-Delivery time is between 11:00am to 6:00pm.
-No delivery will be made on Sunday and Public Holidays

* Please Take Note : There is no other time for Self-Pickup. Dear Customer, please arrange your schedule with our time range, your understanding is much appreciated. 



IMPORTANT ATTENTION

Delivery period: Monday to Saturday (between 11:00am to 6:00pm)
Our delivery service providers are unable to provide scheduling of deliveries; therefore we cannot schedule delivery of your order for a specific time or date.
WhatsApp Notification will be sent on the day of delivery.
Please ensure that you are available at your delivery address to receive the goods
Goods which are failed to be delivered will be returned to our store.
RM20 additional shipping fee will be charged for second delivery 
No additional delivery fee will be charged if customers are able to self-collect their goods from our store.
Second delivery will be arranged in two(2) working days after the additional delivery fees paid ( Cash on delivery is not allowed)
Refunds are not allowed for customers who have failed to receive their goods and refused to self-collect or pay the additional delivery fees for second delivery.

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If you have any questions or do not understand, please do not hesitate to contact us. We are happy to answer everything for you.